Frequently asked questions

Regarding gift cards and games:

When will the order arrive?

Requests are executed within a period not exceeding 30 minutes upon our contact with the shop during working hours from 13:30 pm to 6:00 am GMT.

I did not receive my paid order, although a message appeared that it had been executed by the store?

In this case, you only need to contact us via the website with leaving your order number and it will be verified, and if your request has already not been implemented, we will implement it as soon as possible or we will refund your money.

Can the money be refunded before the order is executed?

We accept all refunds in the event that your request is not executed. You only need to go to the Contact Us icon and leave your order information in order to cancel it.

Can my order information be changed if it is incorrect?

Indeed, you can request to change your order information by contacting us.

In the event that this matter is not observed and your information does not match what is on the shipping sites, your order will be canceled and your money will be refunded.

I want to order large quantities, is there a discount?

We will be adding discounts soon for people who buy in large quantities and they will be notifiedby.email.

Why are payment methods not available?

Your IP will be blocked temporarily. If you enter the payment page many times, the system suspects that you are defrauding, but do not worry, you will not be attended permanently. You can try after a few minutes

You will see the payment method renewed.

Regarding the products:

How long will the application take to arrive?

It takes 10 to 27 days for your order to arrive, depending on your region.

In some cases, the delivery of orders may be delayed for up to 5 weeks due to the Coronavirus pandemic.

After the order is executed, you will be extended with a number to track your request via your e-mail.

Can I refund my money?

Of course, when your order is executed, you are given a period of up to 24 hours before shipping your order to your country

During this period, you can request a refund via chat.

The goods are damaged or not conforming to the description:

In this case, your order will be replaced by a new one without paying any cost.

I have received my order and would like a refund:

Of course, in this case, you send the product back to us, and when we receive it, your money will be fully refunded

Only please note after doing this process. Please leave the tracking code delivered to you by the sending company via chat or e-mail to track your request.